I am a dedicated professional with a CompTIA A+ certification, bringing a strong foundation in computer hardware, software, and networking. My extensive experience in providing exceptional service and solving problems efficiently has honed my communication skills and ability to manage high-pressure environments. I consistently received outstanding customer reviews by delivering personalized service and resolving issues promptly. Eager to leverage my technical expertise and customer service skills in a help desk technician role, I am committed to continuous learning and contributing to a dynamic IT team’s success.