From hospitality to IT, with a CompTIA A+ certification. I bring strong interpersonal communication and tech skills. Passionate about cybersecurity, networking and continuous learning, I am excited to join your IT team!
I'm currently learning to configure the Snort IPS/IDS system, a crucial component of network security. Snort monitors network traffic in real-time, detecting and preventing various types of cyber threats. By mastering its rule-based detection engine, I aim to enhance network security and mitigate emerging threats effectively.
The Penetration Tester Job Role Path covers core security assessment concepts and provides a deep understanding of the specialized tools, attack tactics, and methodology used during penetration testing. Armed with the necessary theoretical background and multiple practical exercises, I will go through all penetration testing stages, from reconnaissance and enumeration...
To demonstrate my understanding of IT ticketing systems, I deployed a custom ticketing system called Peppermint using the cloud service Linode for my friends and family. This system allows users to submit, track, and manage support requests efficiently. I gained hands-on experience with key aspects of ticketing systems, including ticket...
I configured a Proxmox server and deployed TrueNAS SCALE as a virtual machine to create a robust media server using Jellyfin. This project involved setting up and managing Proxmox, a powerful open-source virtualization platform, to efficiently allocate resources and ensure optimal performance. By installing TrueNAS SCALE within Proxmox, I gained...
I utilized pfSense, a managed switch, and an access point to configure VLANs, effectively creating network separation for enhanced security and traffic management. By deploying pfSense, an open-source firewall and router, I set up and managed multiple VLANs to segregate network traffic, isolating different types of devices and users to...
I implemented a secure network infrastructure by leveraging pfSense and Private Internet Access (PIA) to route all my traffic over the PIA VPN. With pfSense, an open-source firewall and router, I configured VPN client settings to establish a connection with PIA servers, ensuring all internet traffic is encrypted and routed...
At Sparrow, I honed my interpersonal and problem-solving skills by providing tailored guest experiences. Training new employees required clear communication and attention to detail, similar to supporting IT users with clear instructions and solutions. This experience translates well to an IT role where customer interaction and the ability to explain technical issues in an understandable way are crucial.
As the Lead Server & Team Coordinator at Toro Loco. I successfully directed a team to ensure smooth daily operations, showcasing my leadership and organizational skills. I also excelled in articulating complex menu items to guests, a valuable skill that parallels my ability to explain technical concepts clearly and effectively in IT environments. This role honed my ability to manage high-pressure situations while fostering collaboration and efficiency
As a Field Services Technician working closely with TechOps, I specialize in utilizing remote access tools to troubleshoot system issues and performing PXE boot imaging for efficient system deployment. My responsibilities include managing software bundles and installations remotely, pushing updates, and ensuring seamless application integration. I optimize IT workflows through QuickBase and ZenWorks, significantly reducing data retrieval times and streamlining software distribution for more effective troubleshooting. Additionally, I configure and align ZPL and VPL printers to enhance printing quality and reliability, reducing errors and improving operational efficiency for end users. I also provide clear communication and guidance to assist end users in troubleshooting and resolving technical issues, ensuring a positive user experience across various departments, including pharmacy, clinical, and administrative settings.
Completing USPS driving certification and efficiently delivering mail demonstrate my reliability and attention to detail. These qualities are vital in IT, where adherence to protocols and timely problem resolution are essential.
